NPCI Complaint help desk

At ComplaintDesk. Info, we understand how disappointing and stressful it feels when an online payment transaction doesn’t go as planned, especially in the digital era where UPI and online banking have become an integral part of our daily lives. No matter, whether it is a payment failure but money debited from your account, or any unrecognized transaction, a delayed refund, such issues can disrupt the peace of mind and trust in the digital banking system. So, that’s where we step in. At ComplaintDesk. Info, we provide a reliable and dedicated online platform where we help users across India navigate through the complexities of process of filing and tracking complaints related to NPCI-governed online transactions. Designed with clarity, simplicity and user empowerment in mind, our aim is to ensure that your concerns- big or small are addressed promptly and transparently. We specialize in helping users through the official complaint resolution process for issues related with ● UPI transactions- including failed, incomplete transactions ● IMPS, NEFT And RTGS payments ● Card And Other NPCI-linked digital payment issues Our easy-to-follow approach takes you through a step-by-step process by taking necessary actions to raise your complaint with the relevant authority, ensuring that your case reaches the right department with all the essential information. Once the complaint is lodged, you will receive a Complaint Reference Number or CRN so you can easily monitor its progress until it is resolved. At our core, we are committed to ● User-centric support- clear, step-by-step guidance to simplify the complaint registration process. ● Transparency- Trackable, accountable complaint resolution process with a verifiable reference number. ● Efficiency- Helping you navigate through the process quickly and efficiently. ● Accessibility- Support that doesn’t need endless waiting or confusing bureaucratic steps. Our Mission At ComplaintDesk. Info, our mission is to empower online payment users across India by simplifying the complaint reporting and tracking process. We aim to deliver clear, accessible, and reliable guidance so that users can confidently raise grievances and seek timely resolution for failed or disputed transactions. Our Vision At ComplaintDesk. Info, our vision is to become India’s most trusted digital grievance platform, a place where everyone feels supported, informed and empowered when dealing with UPI and online payment issues. We strive to bridge the gap between users and official redressal processes through clarity, transparency and awareness.